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NancyIannone:
What a wonderful
opportunity to chat with other nonprofit consultants at
#NPCons
today. Can’t wait until the next one!
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oneicity:
RT
@Dimitrious Yes – If U have no place 2 go U R just
dressed up. Fashions change – tools change It’s all about the
destination.
#npcons
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scottcargle:
@Everywun
#npcons
I’m Scott. Work with orgs in the LA area, mostly arts, education &
healthcare. Recession is tough, but clients hanging in.
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cuidiu:
#NPCons
It was awesome…..thanks for having me and look forward to doing it
again……
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HildyGottlieb:
A loud THANK YOU
to all who joined the 1st
#NPCons
chat for Cmmty Benefit/Nonprofit consultants. Great camaraderie & learned
much. Woo hoo!
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jlbdesign:
Dhildygotlieb I
missed todays
#npcons.
Thx for hosting. I am loving PP’s
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poppyl:
Awww. Outlook crashed
while I was gone and I missed out on
#NPCons
this afternoon.
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meganmcf:
Learned a ton at
#npcons
twitter chat this morning. I’m curious to do research into what npo’s
have used social media with success and how.
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christinesf:
The Foundation
Center has hosted many informative “Meet the Grantmaker” panels here
in SF with the economy a central topic.
#npcons
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TammieJones:
@Everywun There is definitely some intimidation for orgs as
they try to figure out what social media means, but we can help!
#NPCONS
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MatthewDooley:
#NPCons
Anyone seeing fear in clients about the new 990s and potential added costs
(speaking of transparency)?
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Everywun:
@TammieJones Agreed. Many people mentioned np intimidation
in integrating social media into their strategy. Oops w/ hashtag
#npcons!
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HildyGottlieb:
Watching other
chats, we saw they did 2 hour chats. But consultants are so busy we’ll do
the next 1 for 1hr & see how it goes.
#NPCons
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HildyGottlieb:
Focusing on
deeper engagement (if you had only one donor!?) and expanding connectedness.
#NPCons
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HildyGottlieb:
So far folks
have mentioned phasing as a way of helping orgs get the help they need. And
focusing on community context & strategy
#NPCons
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TammieJones:
There’s been
more interest in social media w/ the downturn, since it’s “free”
and allows for better transparency (insp. by Obama?)
#NPCONS
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TammieJones:
Some of the orgs
I’ve worked w/ have been SO incredibly connected w/ the comm., knowing the
strengths & challenges from the ground
#NPCONS
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HildyGottlieb:
We’re
finding deeper concern re: community than when things were good. Community
context for org change is a good thing!
#NPCons
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HildyGottlieb:
We are finding
engagement takes on a far greater meaning. When ppl think there is no $$, they
are willing to engage beyond $.
#NPCons
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HildyGottlieb:
@JFutrell The most effective way we’ve found to follow
up on past work is to build that into the contract. 30Day conf call, etc.
#NPCons
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PamelaGrow:
RT @@oneicity
#NPCons
I like that concept of thinking about how you would treat a donor if you had
just one?
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NancyIannone:
I see
organizational boards stepping up more, looking for potential partners to
engage. Recognizing interdependence is an asset!
#NPCons
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HildyGottlieb:
#NPCons
What are you doing to focus clients on what is possible? There is such a sense
of scarcity. How are you connecting them to others?
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PamelaGrow:
A potential client
I just met w/ is unable to afford; we are starting on a limited basis w/ tie-in
to results leading to longer term
#NPCons
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JFutrell:
What are some good
ways of evaluating/following-up on the results of past recommendations in
meaningful ways for org and consultant?
#NPCons
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HildyGottlieb:
#NPCons
What strengths are you finding in your clients, that you can help them build
upon?
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oneicity:
#NPCons
Great to connect with you all here! Amazing thinking! Looking forward to the
next chat. ~Kris
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Dimitrious:
@oneicity
#npcons
Yes – If U have no place 2 go U R just dressed up. Fashions change –
tools change It’s all about the destination.
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HildyGottlieb:
@cuidiu Emphasis on context is critical. If org is nimble
or able to survive, and it’s not in a strategic context, then what?
#NPCons
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cuidiu:
#NPCons
By all my fellow consultants…Panacea, Panacea,
Panacea……
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BonnieKoenig:
@JFutrell To get buy-in from higher ups/boards re: social
media initiatives? – I encourage a few key leaders to try it themselves
#NPCons
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cuidiu:
#NPCons
Old strategy should still be relevant….being too reactive is just not
smart business….
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cuidiu:
#NPCons
Final tweet, but have been referring to original strategy plan as one that
informs in this new environment…
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MakeWavesBonnie:
Re: fees,
I’ve had to throw in bonus services to keep fees at same rate. Took 1 job
4 less than in past. Anyone else modified fees?
#NPCons
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oneicity:
@HildyGottlieb We like to ask the question: What if you
only had one donor? How would you treat them? At least pauses conversation.
#NPCons
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HildyGottlieb:
How are you
working w/clients to bring them beyond “please just lets do something
(pref free!)” and to instead focus on strategy?
#NPCons
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cuidiu:
#NPCons
I would also sense that small groups moving fast because they have to…not
by strategy but by necessity
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JFutrell:
Anyone have
recommendations for leaders in NPO’s trying to get buy-in from higher
ups/boards RE: social media initiatives?
#NPCons
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rabbcc:
We use social media to
reach our widely dispersed clients
#NPCons
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cuidiu:
#NPCons
I would hate to see fast mobility now be crisis solving at a later
time
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oneicity:
@adincmiller Agreed. Every social media platform needs
strategy that works with the overall mission or it’s just a distraction.
Yes?
#NPCons
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MakeWavesBonnie:
#NPCons
I find advocacy orgs can move faster than service orgs. More tolerance 4
uncertainty & eager to be heard in activist groups.
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cuidiu:
#NPCons
I would caution that because small orgs. are more mobile that their mobility
could be a hindrance in the future…
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jeffreysmetz:
If you can keep
head above water now’s the time to lay the foundations for when people are
ready to give a little easier
#NPCons
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HildyGottlieb:
RT
@Wamboo:
#NPCons
Devil’s advocate. Is anyone sure things will “turn around?” In
other segments the peaks in ‘04 -’06 were the anomaly
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HildyGottlieb:
RT
@oneicity Small orgs can move faster-no
“committees” to get a new initiative through. They can maintain 1:1
relationships easier.
#NPCons
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rabbcc:
Hi, I’m Sharon
Rabb from Campaign Consultation in Baltimore. We work with small organizations
that have AmeriCorps and Senior Pgms.
#NPCons
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oneicity:
@HildyGottlieb They can move faster-no
“committees” to get a new initiative through. They can maintain 1:1
relationships easier.
#NPCons
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HildyGottlieb:
Aiming at
what’s possible – I like that. What are you finding possible now that
might not have been possible before?
#NPCons
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Wamboo:
#NPCons
Devil’s advocate here. Is anyone sure things are going to “turn
around”.In the other segments the peaks in ‘04 -’06 were the
anomaly
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askdebra:
I hate to say this
but at 11:30 PM I just have to go to sleep. Bummed that I can’t
participate longer in
#NPCons!
Great idea
@HildyGottlieb!
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AnishaKeeys:
RT@askdebra:Great
discussion among Nonprofit consultants going on now if you follow
#NPCons
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adincmiller:
@oneicity I’m stressing social media as a broader
strategy; launching a FB fan page w/o a system to support it can defeat the
effort
#NPCons
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askdebra:
Great discussion
among Nonprofit consultants going on now if you follow
#NPCons
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cuidiu:
#NPCons
I also think that this is the environment to get those ideas ready that could
take off….not implementing them, just “marinating”
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HildyGottlieb:
RT
@oneicity: Small orgs have advantage right now. Big NPOs
spending millions to LOOK small. Economy is good for small NPOs now.
#NPCons
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oneicity:
@adincmiller Yes we hear too they are overwhelmed by the
concept AND the time to implement. But they still want to try.
#NPCons
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HildyGottlieb:
Are clients
seeing Social Media as the panacea? The lifesaver? And if so, how are you
getting them past that?
#NPCons
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askdebra:
More and more they
want to implement themselves, pay for guidance – ok by me but means need
more clients
#NPCons
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adincmiller:
#NPCons:
clients definitely need more guidance in integrating social media into
marketing, communication, customer service, etc.
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oneicity:
Small orgs have the
advantage right now. Big NPOs spending millions to LOOK small. This economy is
good for the small NPOs in a way.
#NPCons
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adincmiller:
#NPCons:
to answer the last question, I’m spening a lot more time
networking/marketing. I sense clients R overwhelmed by social media
space
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oneicity:
@askdebra Yes! Facebook is one place they are willing to
put their toes in, even before a blog. And definitely before Twitter.
#NPCons
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cuidiu:
#NPCons
Economy luckily has not had an impact…but see other consultants in NYC
struggling…too targeted and not good marketers
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cuidiu:
#NPCons
I have changed my fee structure, done different ways of outreach and expanded
certain parts while got focused in others
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cuidiu:
#NPCons
always ways to make money, just need to think the angle…small groups have
a lot of buying power
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Wamboo:
#NPCons
Hi. This is my first twitter chat. Hope I don’t mess it up. Wanting to
learn what you’re facing
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askdebra:
One trending topic is
Facebook – still trying to get a handle on it and interested in paying a
consultant to help
#NPCons
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MatthewDooley:
#NPCons
smaller groups are not social media savvy or prepared. Opportunity to help if
there is $$
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askdebra:
(With hashtag this
time) Debra Askanase, Israel and the US, NGOs want lower pricing, fewer hours,
focus on fundraising
#NPCons
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cuidiu:
#NPCons
In the current economic mess, having clients get focus in fundraising and do
things to build capacity, think through ROI on programs
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HildyGottlieb:
RT
@askdebra: I’m Debra Askanase wking in Israel &
US. NGOs are asking for ltd hrs/mo consulting, lower pricing focus on
fundraising
#NPCons
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oneicity:
@HildyGottlieb Hi Hildy! Re: mail. Not treating all donors
equally makes big difference in select and ROI. Custom messaging, too.
#NPCons
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MakeWavesBonnie:
Solid results
are hard to get if client doesn’t want to first invest in good strategy.
Some even expect free strategy in proposal.
#NPCons
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PamelaGrow:
What could be
better than free? The key is in developing the systems to work them.
#NPCons
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cuidiu:
#NPCons
I hope I am doing this right. I am John brothers from Cuidiu Consulting, right
outside NYC
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BonnieKoenig:
#NPCons
I agree with
@oneicity that orgs are definitely trying to do more with
less – not necessarily a bad thing – there r opps there!
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StephanieMcA:
RT EverywunAre
you a nonprofit consultant? Introduce yourself w/#npcons
tag to join our conversation! Topic – Workng w/ Clints in
Recession.
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PamelaGrow:
I work with smaller
organizations (typically under $1m) in developing their overall development
systems.
#NPCons
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Dimitrious:
This is Dimitri
Petropolis of the Community-Driven Institute re-learning that you have to use
the
#npcons
hash tag to join in – Doh
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NancyIannone:
I’m Nancy
Iannone and I’m doing nonprofit consulting in rural Arizona plus helping
build my community from within organizations
#NPCons
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Everywun:
Are you a nonprofit
consultant? Introduce yourself with the
#npcons
tag to join our conversation! Topic – Working w/ Clients in
Recession.
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MakeWavesBonnie:
I consult with
npos on marketing and communications. Recession = clients less willing to spend
$ on good strategy and prep.
#NPCons
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oneicity:
#NPCons
We see NPOs working hard to integrate social media into their offline
marketing. Trying to sort out how/if to raise funds in SMM.
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oneicity:
#NPCons
In this economy, we get lots of calls to help figure out how to mail less and
still achieve net income targets.
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BonnieKoenig:
#NPCons
Hi Everyone. I am Bonnie Koenig and I do primarily international engagement
work which also has domestic applicability as well.
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MakeWavesBonnie:
Hey, NP
consultants! Join Twitter chat now on Working w Client in a Recession. Use
#NPCons
Pls RT.
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Everywun:
My name’s Megan,
I’m the community coordinator for Everywun.com, a site enabling ppl to
support nonprofits 4 free by taking action.
#NPCons
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oneicity:
I’m Kris Hoots
with Oneicity. Providing integrated income solutions for small to mid-size
npos, especially ministries.
#NPCons
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HildyGottlieb:
#NPCons
What difference is the recession making in your practice? What changes have you
made in your work due to the economy?
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HildyGottlieb:
#NPCons
Let’s start with getting a sense of what’s going on in your
consulting practices.
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HildyGottlieb:
Pls remember to
use the
#NPCons
hashtag for this Consultants Chat (that’s more a reminder to me – I
know I will forget!)
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HildyGottlieb:
I’m Hildy
Gottlieb with the Community-Driven Institute and author of The Pollyanna
Principles
#NPCons
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pablolarah:
Twitter chat for
NP/Cmty Benefit consultants! “Working w/Clients in Recession”
starting soon! Follow
#NPCons
to join the convo. Pls RT
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HildyGottlieb:
#NPCons
Today’s topic is “Working w/Clients in the Recession.” Please
introduce yourself & your specialty as you enter the chat
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HildyGottlieb:
Welcome to the
1st Twitter chat for consultants to CommunityBenefit / Nonprofit orgs!
#NPCons
)
